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Complaints

The Learning Records Service maintains a complaints and appeals process.

Read the full details of the Complaints and Appeals Procedure, including how to make a complaint or an appeal.

Other complaints about the Skills Funding Agency can be made to the:
Learning Records Service Business Support Team,
Skills Funding Agency,
Cheylesmore House,
Quinton Road,
Coventry, CV1 2WT

Alternatively, email the Complaints team. It is a matter for the Agency Solicitor as to whether he will investigate your complaint.