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Personal Learning Record (PLR) FAQs

What information is available?
Only formal school and further education learning and achievement records starting from 2007/08 academic year are stored. For example, GCSEs, A/S levels, NVQs, Apprenticeships and other further education course information is available. Higher education information such as  degrees are not available.

Who is providing the record?
The information stored in your PLR is provided by the Skills Funding Agency in partnership with other educational organisations that you have agreed can collect and share information on your behalf. The PLR allows you to access a government-backed record of what you have learned and achieved through education and employment.

Who else can see my information?
The Skills Funding Agency shares your PLR  on your behalf with partner organisations, for example, schools, colleges, universities and awarding bodies that you have agreed can see your information. You have the choice to opt-out of sharing your record with these organisations at any time.

What if my information is wrong?
If you believe that some information in your PLR is incorrect, or your record is missing some of your achievements, you can request that this is investigated by raising an enquiry through the Learner Portal. All enquiries are investigated. You will be notified of the results of your enquiries and, where your record is found to be incorrect or incomplete, appropriate corrections will be made to your PLR.

Help for education-related organisations
Learning providers and colleges can view the PLR for any of their students who have not opted out of sharing their learning information. Further guidance about how to access PLRs and how to deal with enquiries from your students can be obtained from our Customer Helpdesk – you can email the LRS team or call 0845 602 2589.

A key aim of the PLR is to improve the flow of learning-related information about pupils and learners from schools to colleges and other education providers and ultimately employers, leading to more effective information-sharing and better decision-making. The PLR is also designed to help pupils, students, trainees and learners make their own informed decisions about their own future and career aspirations. You are always in control of your own PLR.

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